Wondering

An attempt at free-verse poetry or lyrics.

If it’s the last thing you could do…

Do you start your day by knocking out the little stuff first? What would happen if you tried starting with the big stuff today?

An Incomplete List of the Things I’ve Done Wrong

This post is inspired by Julien Smith‘s post of the same title. 1. My parents gave me $2,000 for graduating high school. I could see how proud my mom was to be able to give this to me. Instead of saving it, I ordered a new exhaust system and rims for my car. I crashed …

How to stop dropping the ball with your most important friendships

Life is all about people. And what we choose to do with those relationships.

Which is why I take a deliberate approach to making sure I maintain the important relationships in my life. I call it my Top 10 People list. It’s simply a list of the people that matter most to me. I review it every week and take immediate action.

Here’s what my Top 10 People list looks like.

The One-Second Trick (or why great leaders and good people never seem to be in a hurry)

Every time I walk away from a conversation with my friend Danny I find myself thinking “I wish I could be more like him.” For the longest time I couldn’t figure out what it was about Danny that made me feel this way. Once I realized it, I quickly discovered his little trick that made him instantly appear more calm and confident.

The #1 Most Important Rule in Customer Service

A research firm asked customers “What do you value the most?” The answer they got will surprise you. Hint: it wasn’t “expertise” or “getting a good price.” It wasn’t even “a quality product” or “dependability.”

16 New Rules for Email Etiquette

The way people use email has changed. It’s time to refresh the rules for proper email etiquette.

How to get designers to come to your hackathon

Designers have been turned off from hackathons and Startup Weekends. They feel used. The best hackathons have a healthy 30% showing of designers. As good design (both functional and visual) becomes increasingly important, the developers and marketing folks that go to hackathons and Startup Weekends don’t stand a chance without some design skills on their team. Long term, your event will fail too without designers.

Here’s how to get more designers to come to your hackathon.

How to not suck at moderating a panel

Moderating a panel should be easy. Instead of trying to make it perfect, just focus on not fucking it up and it will probably turn out great. Here’s how to not fuck it up.

This is not a zero-sum game (or why first-mover advantage sucks)

Why I hope my competitors are successful, even if they are stealing market share from me.