Uncategorized Archives - Page 2 of 3 - Shane Reiser

Promises to my child

Dear _______, In about 45 days, you’ll be born and I’ll be a father for the first time. Your mom seems to be super prepared but I’m not sure what to do. Our basement is full of the things we’ll need to take care of you. We had the cloth vs. disposal diapers discussion. We […]

No regrets

It’s time to cultivate the moxie to actually live a life of no regrets.

Probably my biggest mistake

I had the perfect job. Then I quit to go do something I thought would make me a lot of money. And that sucks big time.

How is your heart?

a great poem by Charles Bukowski

Wondering

An attempt at free-verse poetry or lyrics.

If it’s the last thing you could do…

Do you start your day by knocking out the little stuff first? What would happen if you tried starting with the big stuff today?

An Incomplete List of the Things I’ve Done Wrong

This post is inspired by Julien Smith‘s post of the same title. 1. My parents gave me $2,000 for graduating high school. I could see how proud my mom was to be able to give this to me. Instead of saving it, I ordered a new exhaust system and rims for my car. I crashed […]

How to stop dropping the ball with your most important friendships

Life is all about people. And what we choose to do with those relationships.

Which is why I take a deliberate approach to making sure I maintain the important relationships in my life. I call it my Top 10 People list. It’s simply a list of the people that matter most to me. I review it every week and take immediate action.

Here’s what my Top 10 People list looks like.

The One-Second Trick (or why great leaders and good people never seem to be in a hurry)

Every time I walk away from a conversation with my friend Danny I find myself thinking “I wish I could be more like him.” For the longest time I couldn’t figure out what it was about Danny that made me feel this way. Once I realized it, I quickly discovered his little trick that made him instantly appear more calm and confident.

The #1 Most Important Rule in Customer Service

A research firm asked customers “What do you value the most?” The answer they got will surprise you. Hint: it wasn’t “expertise” or “getting a good price.” It wasn’t even “a quality product” or “dependability.”

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